File a Claim
Experiencing a loss at your business is stressful. Filing an insurance claim is not.
YOU HAVE OPTIONS 24/7
File your claim on My.FrederickMutualInsurance.com app
Call your agent
Call us at 1-800-544-8737 (After hours: 1- 866-212-5246)
Be prepared to provide the following information:
Who was involved in the claim?
What is your policy number and contact information?
When did the claim happen?
Where did the claim take place?
How did the claim happen? Was there a direct cause for the claim?
The claims process:
File a claim online with Frederick Mutual or call your Frederick Mutual agent to file.
Receive a phone call from a claims representative once preliminary information has been submitted.
Verify the information you submitted.
You will be assigned a unique claims number.
The Claims Adjustor coordinates all activities such as estimates or appraisals.
Check the status of your claim online or directly with your adjuster via email or phone.